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Found a bug in Pirates of the Caribbean Online? Please describe the behavior you encountered in as much detail as you can and submit it to us using the form below. Before continuing, please check the list of known issues to see if we are already aware of the problem.

If you have an account problem or other customer service issue, please use the Contact Us form. In the description area below, describe the problem and the steps needed to reproduce it.

If the problem is of a graphics nature or is specific to a certain location in the game, press Shift + F1 while standing near the location to display the exact coordinates and press F9 to save the a .jpg screen shot in your Pirates directory and send it to us. You can also simply write down the F1 coordinates and enter them below.

You can also send us your player log files, which are located in your Pirates directory. To find your log files, look in your Pirates directory and find the newest files that begin with "launcher-" and "pirates-".

Your Pirates directory is at:

PC:
C:\Program Files\Disney\Disney Online\PiratesOnline_TEST

MAC:
Right click (or ctrl + click) on your PiratesOnline_TEST file and select "Show Package Contents". From there, go to Contents\MacOS\

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